By clicking “I Agree,” and entering your credit card information, or otherwise purchasing, electronically, verbally, or otherwise, you (“Customer”) agree to be provided with services by Kristin Jones, acting for and on behalf of Kristin Creates dba Kristin Magdalene (“Company”), and you are entering into a legally binding agreement with the Company, subject to the following terms and conditions:
All Terms and Conditions noted are to be applied to the use of this website. By using this website, you acknowledge that you have read, understood, and agree with our terms and conditions. If you do not agree to be bound by these terms and conditions you may not use this website. We reserve the right to alter these terms and conditions at any time for any reason without additional acknowledgement of customers.
Terms of Sale
By placing an order, you are agreeing to purchase a product at the indicated price. To place an order, you must be over 18 years old. You are required to pay the full amount of the price for the goods that you order before your order can be processed. Once payment is received by us, we accept your order and send a confirmation email to the email address provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
You can pay your order via PayPal or using your Visa/Mastercard card. All payments are made in USD. The final price is calculated according to the actual exchange rate of your bank on the date of the transaction. All payments made using PayPal and Visa/Mastercard are protected by PayPal. See security details on PayPal Official Site.
Orders payed with Visa/Mastercard cards might require transaction verification. This might delay shipping time.
Shipping and Delivery Policy
We ship worldwide via USPS. The cost of shipping depends on the number of items you’re purchasing, weight and volumetric weight of the items, shipment method and your destination point.
All orders are usually shipped within 3-5 business days once the item is knit, up to 12 business days, unless stated otherwise in the item’s description. Time of delivery can vary depending on your destination point.
Exact delivery cost and time are calculated at checkout.
Although we do our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
Customs fees are not included in the price of delivery. Buyers pay the additional costs such as duties, taxes, and customs clearance fees according to local legislation.
Return and Refund Policy
As each item is hand knit to your size and color specifications, returns are not allowed unless the wrong item is sent. You need to contact us via email, send us your purchase order and identify the incorrect item that was sent.
The returned items must be sent back in their original packaging along with all the materials received with the item(s). The item(s) must be unharmed, not worn or altered, and must have all original security seals still attached, and must be received by the Company within 10 business days. If the item does not fit these requirements it will not be accepted.
If for any reason you did not receive your order or it arrived Significantly Not as Described (see SNAD in PayPal Buyer Protection), please email us here and we’ll provide you with further instructions on the return and refund process.
Cancellation is possible only before goods are shipped, less a 20% administrative fee.
Promotional codes can be used during checkout only once unless stated otherwise.
The discount or bonus will only be visible once the code has been entered into the promotional code box on the checkout page and has been accepted.
Intellectual property rights
All images, texts, trademarks and designs presented on kristinmagdalene.com are copyrighted and protected by Kristin Magdalene. Kristin Magdalene reserves the right to take legal action if any unauthorized use of these materials.
Liability and compensation
KristinMagdalene.com will not be held responsible for any harm, damage or death caused directly or indirectly by Kristin Magdalene products or materials.
- ONLY 1 PAYMENT PLAN PER CUSTOMER AT ANY ONE TIME.
- A DEPOSIT WILL BE REQUIRED FOR ALL ORDERS WITH THE BALANCE BEING SPLIT OVER THE REMAINING TIME OF THE PAYMENT PLAN (MAX 8 WEEKS/2 MONTHS) DEPOSIT PAYMENTS ARE NON-REFUNDABLE. ORDERS MUST REACH THE REQUIRED MINIMUM AMOUNTS.
- PAYMENT PLANS CAN BE CANCELLED AT ANY TIME. PLEASE NOTE, ALL PAYMENTS MADE TO THE PAYMENT PLAN ARE NON-REFUNDABLE.
- ANY PAYMENTS THAT ARE MISSED OR NOT MADE WITHIN 72 HOURS OF THE PAYMENT BEING DUE WILL AUTOMATICALLY CANCEL YOUR PAYMENT PLAN AND ALL PAYMENTS MADE WILL BE FORFEITED. REASONABLE EFFORT TO MAKE CONTACT WITH YOU TO DISCUSS THE PAYMENT PLAN WILL BE MADE. PLEASE MARK OUR EMAIL AS ‘SAFE’ TO ENSURE YOU DO NOT MISS ANY ATTEMPTS TO MAKE CONTACT.
- NO ITEMS WILL BE SENT UNTIL FULL PAYMENT FOR THE GOODS HAS BEEN RECEIVED AND THE PAYMENT PLAN IS COMPLETE.
- ITEMS CAN NOT BE REMOVED FROM YOUR PAYMENT PLAN ONCE THE PLAN IS ACTIVE. YOU CAN ADD ITEMS TO YOUR PLAN AT ANY TIME. THE COST OF THE ADDITIONAL ITEMS WILL BE INCLUDED IN THE REST OF YOUR PLAN PAYMENT FREQUENCY.
- ALL PAYMENT PLANS MUST BE PAID FOR IN FULL ON THE DATES SPECIFIED AND WITHIN 4,6, or 8 WEEKS/2 MONTHS OF YOUR ORDER BEING RECEIVED AND CONFIRMED BY KRISTIN MAGDALENE.THESE DETAILS WILL BE SENT VIA EMAIL. PLEASE CHECK YOUR SPAM/JUNK FOLDER IF YOU HAVE NOT RECEIVED THIS.
- PAYMENTS TOWARDS THE PAYMENT PLAN CAN BE MADE VIA PAYPAL.
- YOU MAY CLEAR THE BALANCE OF YOUR PAYMENT PLAN AT ANY TIME WITHOUT INCURRING ANY ADDITIONAL FEES.
- YOUR PAYMENT PLAN STARTS IMMEDIATELY. DEPOSIT PAYMENT ARE DUE WITHIN 24 HOURS OF YOUR ORDER BEING CONFIRMED UNLESS OTHERWISE AGREED.
- ON VERY RARE OCCASSIONS, YOU MAY BE OFFERED AN ALTERNATIVE PRODUCT DESIGN. THESE WILL BE OF EQUAL VALUE, QUALITY AND CHARACTER.
- MANAGEMENT RESERVE THE RIGHT TO REFUSE, CANCEL OR WITHDRAW THE PAYMENT PLAN AT ANY GIVEN TIME. ANY MONIES PAID WILL BE REFUNDED FOR CANCELLED PLANS IF THE REASON IS NOT DUE TO A DEFAULT ON THE ACCOUNT LESS THE 50% CANCELLATION FEE.
- A LATE OR MISSED PAYMENT WILL RESULT IN A DEFAULT REGISTERING ON YOUR ACCOUNT. 2 DEFAULTS WILL RESULT IN AN AUTOMATIC CANCELLATION OF YOUR PLAN AND MONIES PAID WILL BE FORFEITED.
How to Contact Us
We don’t want to miss your questions. The best way to contact us and have your questions answered is via email at [email protected]
All photos, patterns, and products are protected under the copyright of Kristin Magdalene. We have the right to display and market all work.
Products and services that are mentioned or linked to on this blog may be products that Kristin Magdalene has a financial interest in promoting or has received some other non-financial compensation for.